[Skip to content]

Advice on Novel Coronavirus (2019-nCoV)

Service to benefit those with complex health conditions piloted

User AvatarPosted by at 19/09/2013 13:17:47

NHS West Kent Clinical Commissioning Group (CCG) is inviting members of the public to come along and hear about plans for local health services at its next meeting on 24 September.

The CCG is responsible for planning and buying most NHS services for people who live in the boroughs of Tonbridge and Malling, Tunbridge Wells, Maidstone, and most of Sevenoaks district.

The next meeting of its governing body will take place on Tuesday 24 September 2013, 1.30pm-5.00pm, at The Village Hotel, Forstal Road, Maidstone ME14 3AQ.

At the last governing body meeting on 27 August, Chair Dr Bob Bowes revealed that the CCG is commissioning a pilot of a service to reduce the number of patients with complex health conditions who need A&E treatment or emergency hospital admission.

The community teams of geriatricians and senior nurse practitioners, who make up the West Kent Enhanced Rapid Response Service run by Kent Community Health NHS Trust (KCHT), will prevent admissions by supporting patients who are in crisis but whose conditions do not require a stay in acute hospital. The experienced team will manage patients with conditions such as urinary tract infection, cellulitis, acute confusion and asthma exacerbation 24 hours a day, seven days a week, responding within two hours of a call. The team will also facilitate rapid discharge for people with long term conditions and complex health needs.

The Enhanced Rapid response Service is part of a £900,000 project that will particularly focus on people aged over 75 and people who have suffered a hip fracture, stroke or have chronic obstructive pulmonary disease (COPD).

Dr Bob Bowes said: "One of our priorities over the next three years is to enhance the quality of life for people with long-term conditions and complex health needs, and ensure they have access to good quality care and support. We hope that this service will enable patients to regain their independence as quickly as possible and remain safe and happy at home."

The service is being trialled as an extension to the rapid response service already running in Maidstone, Tonbridge, Sevenoaks, Tunbridge Wells and Hawkhurst. This service supports patients discharged from hospital by putting in place care packages to prevent readmission.

KCHT’s Modern Matron Debbie Marsh said: “We know people would much rather be cared for in their own home. The idea of this pilot is to respond quickly to prevent a patient’s condition from deteriorating and being admitted to hospital – which our rapid response team is already doing very successfully. With the support of our acute colleagues, it will mean more complex cases than normal can be treated at home.”

At the governing body meeting, members of the public and organisations are invited to attend and ask questions to the body of doctors and non-clinical professionals.

Anyone who would like submit questions in advance is invited to email the CCG’s Company Secretary, Richard Segall-Jones, at richard.segall-jones@nhs.net.

For further information, and to view the agenda and meeting papers (published seven days before the meeting), please visit the CCG website: www.westkentccg.nhs.uk.