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Advice on Novel Coronavirus (2019-nCoV)

Improving Access in Primary Care

User AvatarPosted by Helen Jarvis at 21/12/2018 10:05:56

We would like to say thank you to everyone who took part in the Improving Access to GP Services survey in west Kent.

You Said

Between mid-July and the end of August 2018 people visiting their GP surgery were invited to take part in a short survey to seek their views around improving access to primary care.  Those who were not able to take part in person were able to complete the survey online.

470 people took part and the responses received were consistent with previous surveys which have tested government and clinical commissioning group’s plans to improve access to GP services.

The results showed a clear preference for access to weekday evening appointments from Monday to Thursday up until 8pm and for Saturday morning access.

We Did,

Survey results contribute to a report that will be shared with decision makers and will be used to continue to improve access and tell us how we are doing.

To find out more read our engagement report.