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General enquiries

NHS West Kent Clinical Commissioning Group

Wharf House
Medway Wharf Road

Tel: 01732 375200
Email: westkent.ccg@nhs.net

Please note, patient identifiable information must not be sent to the CCG via this email address

Although the CCG is a membership organisation comprising of GP member practices, its purpose is to commission health services for the local population. The CCG will not act as an intermediary for companies wishing to market their products and services to GPs in our member practices and we will not respond to requests to endorse or market products and services to our member practices or the general public. 

Comments and complaints

Your feedback is important to us and helps to shape the services we commission. For more information on how to submit a comment or make a complaint, please visit our comments and complaints page

NHS 111

The NHS 111 service is hosted by the South East Coast Ambulance Service. If you have any comments or complaints please visit their website for further information. 

Patient transport services

The patient transport service is operated by G4S. If you have comments or complaints, please contact the patient experience team at G4S.

Freephone: 0800 953 4139

Email: km.pt@nhs.net

Postal address: Patient Experience Team, G4S, Swift House, Hoffmans Way, Chelmsford, Essex CM1 1GU

Freedom of Information

Requests about West Kent CCG

Email: nelcsu.foi@nhs.net

Address: NEL CSU, FOI request, Kent House, 81 Station Road, Ashford, TN23 1PP 

Requests about primary care

NHS England responds to FOI requests relating to primary care and to the services that it commissions directly.

Telephone: 03003 11 22 33 
Email: england.contactus@nhs.net

Please write “Freedom of Information” in the subject line.

Media enquiries

For media enquiries only please contact the press office on:

Tel: 020 3688 1216

Dental enquiries

For all enquiries requiring a new dentist or emergency treatment etc.

Telephone: 111