General enquiries NHS West Kent Clinical Commissioning Group
Medway Wharf Road
Tel: 01732 375200
Please note, patient identifiable information must not be sent to the CCG via this email address
Although the CCG is a membership organisation comprising of GP member practices, its purpose is to commission health services for the local population. The CCG will not act as an intermediary for companies wishing to market their products and services to GPs in our member practices and we will not respond to requests to endorse or market products and services to our member practices or the general public.
Comments and complaints
Your feedback is important to us and helps to shape the services we commission. For more information on how to submit a comment or make a complaint, please visit our comments and complaints page.
The NHS 111 service is hosted by the South East Coast Ambulance Service. If you have any comments or complaints please visit their website for further information.
Patient transport services
The patient transport service is operated by G4S. If you have comments or complaints, please contact the patient experience team at G4S.
Freephone: 0800 953 4139
Postal address: Patient Experience Team, G4S, Swift House, Hoffmans Way, Chelmsford, Essex CM1 1GU
Freedom of Information
Requests about West Kent CCG
Address: NEL CSU, FOI request, Kent House, 81 Station Road, Ashford, TN23 1PP
Requests about primary care
NHS England responds to FOI requests relating to primary care and to the services that it commissions directly.
Telephone: 03003 11 22 33
Please write “Freedom of Information” in the subject line.
For media enquiries only please contact the press office on:
Tel: 020 3688 1216
For all enquiries requiring a new dentist or emergency treatment etc.