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Contact us

This CCG has now merged to form part of NHS Kent and Medway Clinical Commissioning Group. All enquiries or requests must be directed to the new organisation. Please note, all our offices are closed at the moment due to the Covid-19 pandemic and we are unable to accept any posted mail. Please contact us as below:


Patient transport services

The patient transport service is operated by G4S. If you have comments or complaints, please contact the patient experience team at G4S.

  • Freephone: 0800 953 4139
  • Email: km.pt@nhs.net
  • Postal address: Patient Experience Team, G4S, Swift House, Hoffmans Way, Chelmsford, Essex CM1 1GU

Requests about primary care

NHS England responds to FOI requests relating to primary care and to the services that it commissions directly.

Please write “Freedom of Information” in the subject line.

Dental enquiries

For all enquiries requiring a new dentist or emergency treatment etc.

  • Telephone: 111

Prescription Ordering Direct

Call or email the NHS Prescription Ordering Direct service (POD) on 01732 375262 or wkccg.pod@nhs.net, it is an easy way for you to order your repeat prescription.