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Edenbridge project update – July 2018

Help shape urgent care in west Kent

User AvatarPosted by Amanda Crawford at 09/02/2016 16:35:02

There is nothing more vital than getting the right urgent or emergency care when you need it. 

That’s why NHS West Kent Clinical Commissioning Group (CCG) is drawing up an urgent care strategy to plan the future of urgent and emergency care in west Kent. 

Dr Mark Whistler, urgent care clinical lead for the CCG, said: “Demand for urgent care services in west Kent continues to rise and, as we plan for the future, we have set out some key things we know we must achieve. 

“Health and social services, in and out of hospital, need to work together, putting the patient at the centre, to treat patients with the best care, in the best place, as quickly and as safely as possible.

"We need to improve out-of-hospital services so people who are well enough get the treatment and support they need in their own homes, rather than automatically being taken to hospital.

“We need to assess patients quickly when they present to urgent care services so we can plan the right care in the best place and get them back to health as soon as possible.

"Senior and experienced nurses and doctors need to be involved early in planning the best care for patients. This is particularly important for confused or frail older people, who may lose strength and independence during a hospital stay.

“We also need to focus on giving people access to information and guidance to help them look after their own health and get the right treatment when they need it.”

A summary of the draft strategy is on the CCG’s website along with a brief questionnaire.  

Dr Whistler said: “If you can, please take a few minutes to read the summary and answer the questions. We are particularly keen to know if the strategy addresses the main problems, if any areas need to be strengthened, and if we have missed something we should have included.

“Doing this now will help the NHS to help you in the future.”

To find out more, please visit http://www.westkentccg.nhs.uk/get-involved/urgent-care-services/. Please respond by midnight on 23 February 2016, when the survey closes.




NHS West Kent Clinical Commissioning Group plans and buys healthcare for the people of Maidstone, Tonbridge and Malling, Tunbridge Wells and the southern part of Sevenoaks.